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Vault 2.5.3 — Release Notes

Agent, Web App, and Outlook Plugin version: 2.5.3 Stand by your beds; it’s release time! New features and improvements Our snapshot feature is now live for backups You can now use Brazilian Portuguese and French on the web and mobile apps Personally identifiable information (username and email address) will now be completely removed from our […]

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Vault 2.5.2.1028 — Release Notes

Agent, Web App, and Outlook Plugin version: 2.5.2.1028 Wahoo! It’s release time! New features and improvements French and Brazilian Portuguese translations are now live in the web app. Selective Sync is now much faster when syncing large root folders. Changed file renames are now reverted when restoring snapshots. Guest accounts can now access the download […]

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Transparency in tickets – August 2016

Our support desk figures in August aren’t the best, and there are a few reasons for that. We’ve been rapidly on-boarding enterprise customers, and because of this we’re discovering kinks in our systems that need fixing. Because of this, we’ve spent a lot of time with ‘open’ and ‘pending’ tickets. We’re happily working on a […]

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Vault 2.5.2 — Release Notes

Agent, Web App, and Outlook Plugin version: 2.5.2 It’s release time! This version brings you some new features, security enhancements, and bug fixes. New features and improvements We’ve effectively killed ransomware in your organisation—A new Snapshot feature allows company administrators to copy and restore a Team Share or My Files location, from a specified point […]

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We’re making our roadmap public!

Hey there, Nimboxers! As you know, we’re pretty keen on transparency here at Nimbox. We’re always looking for new ways to push ‘corporate’ boundaries. We dislike closed doors. We want our customers to see our successes, and our failures—because that is the only way for you to trust us, fully. Today, we’re launching our open […]

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Introducing our new status page

We like to think that we’re pretty transparent at Nimbox. We believe that it’s important for our customers have accurate, easily-accessible data in order to make informed decisions. Transparency is especially important in an industry that largely hides behind vague service level agreements, and increasingly pathetic recoverable damages clauses. Over the past few months, we have been […]

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Ethical hacking and a critical vulnerability

This blog post covers a (now fixed) critical security vulnerability on the Nimbox platform, that was reported to us recently by a researcher. Setting the scene It goes without saying that we take immense pride in the security of our applications. But, nobody is infallible—mistakes can and do happen. Because of this, we launched our […]

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Transparency in tickets – July 2016

We’re really pleased with July’s support desk figures. This is what our engineers were kept busy with last month: 81 tickets; 19 telephone calls, with 5 of these resulting in tickets; 7 client workplace visits. Just like in previous months, July saw a continued surge in customers, enterprise on-boarding issues, and a number of bugs. We also had […]

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Nimbox becomes a Crown Commercial Service (G-Cloud 8) supplier

I’m incredibly excited to announce that Nimbox has been awarded a Crown Commercial Service agreement (G-Cloud 8) for the supply of secure collaboration tools into the UK public sector. From today, organisations across the public sector—including central and local government, health, education, devolved administrations, emergency services, defence, and charities—can purchase Vault through the Digital Marketplace, […]

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