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Welcome to the Nimbox Knowledgebase
Billing FAQ
How can we pay?
We need to add another user account, how will you bill us?
What is the Direct Debit Guarantee?
I'm not the billing contact for our company, can you send our invoices to somebody else?
When will payment be taken?
Do you offer volume discounts?
What about education/charity discounts?
Feature Guides
Document collaboration
File sync
File backup
Cloud-enable your file server
Snapshots (Ransomware protection)
Two-Step / Two-Factor Authentication (2FA)
Selective Sync
Team Shares
Guest users
Custom branding
LAN Sync
General Support
Contact our support team
Where can I find my files?
Quick Start Guide
Supported operating systems
Product release notes
Do you have a developer API?
Start a remote support session
Can I get more storage space?
Integrations
Active Directory
Office 365
ConnectWise
Outlook Add-in
Microsoft Office
Autotask
Nimbox for Mac
Install Nimbox on a Mac
Configure Selective Sync on your Mac
Backup folders on a Mac
Remove / uninstall Vault on a Mac
Map a drive using WebDAV - Mac OS
Enable Auto Locking on a Mac desktop client
Manually update a Mac desktop agent
Nimbox for Mobile
Camera Upload
Sharing files from your mobile
Registering a mobile App when 2FA is enabled
Viewing and editing files on your mobile
Controlling local storage
Enabling a passcode
2FA on Windows Mobile
Nimbox for Windows
Install Vault on a Windows PC or Server
Install the Outlook plugin on a Windows PC
Install and register using command line - Windows
Backup folders on a PC or Server
Enable Auto Locking on a Windows desktop client
Map a drive using WebDAV - Windows OS
How to avoid repeatedly entering credentials whilst working via WebDAV
Manually update a Windows desktop agent
Windows Ransomware Protection
SSL Errors on Windows Agent
Configure Selective Sync on your Windows PC
Map the Nimbox Vault folder as a drive
Prevent files from being downloaded to a PC
Why does my desktop shortcut not work?
Using & Managing Nimbox
Configure custom policies for your organisation
Add a new user
Create or edit a document online
Sharing files and folders
Create an organisation Team Share
Create an individual Team Share
Create user groups
Enabling 2FA for your entire organisation or specific accounts
Completing 2FA setup as an end user
Custom settings: General
Custom settings: Policies
Custom settings: email server
Custom settings: email 'send from' address
Custom settings: email templates
Registering a desktop App when 2FA is enabled
Can't access your 2FA code?
How to recover deleted files and folders from trash
Snapshot a personal folder
Snapshot a Team Share
Can Vault backup database files?
Create activity alerts
Tracking collision and collision resolution events
Configure your Active Directory or LDAP in Nimbox
Password requirements in Vault
Stop the desktop client from syncing (Pause Sync)
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