How can we help?
Welcome to the Nimbox Knowledgebase
Billing FAQs
- Can I get more storage space?
- Do you offer volume discounts?
- How can we pay?
- I'm not the billing contact for our company, can you send our invoices to somebody else?
- We need to add another user account, how will you bill us?
- What about education/charity discounts?
- What is the Direct Debit Guarantee?
- When will payment be taken?
Nimbox for Windows
- Backup folders on a PC or Server
- Configure Selective Sync on your Windows PC
- Enable Auto Locking on a Windows desktop client
- How to avoid repeatedly entering credentials whilst working via WebDAV
- Install and register using command line - Windows
- Install the legacy app on a Windows PC or Server
- Install the Outlook plugin on a Windows PC
- Install Vault on a Windows PC or Server
- Manually update a Windows desktop agent
- Map a drive using WebDAV - Windows OS
- Map the Nimbox Vault folder as a drive
- Prevent files from being downloaded to a PC
- SSL Errors on Windows Agent
- Where can I find my files?
- Why does my desktop shortcut not work?
- Windows Ransomware Protection
Using & Managing Nimbox
- Add a new user
- Can Vault backup database files?
- Can't access your 2FA code?
- Completing 2FA setup as an end user
- Configure custom policies for your organisation
- Configure your Active Directory or LDAP in Nimbox
- Create activity alerts
- Create an individual Team Share
- Create an organisation Team Share
- Create or edit a document online
- Create user groups
- Custom settings: email 'send from' address
- Custom settings: email server
- Custom settings: email templates
- Custom settings: General
- Custom settings: Policies
- Enabling 2FA for your entire organisation or specific accounts
- How to recover deleted files and folders from trash
- Password requirements in Vault
- Registering a desktop App when 2FA is enabled
- Sharing files and folders
- Snapshot a personal folder
- Snapshot a Team Share
- Stop the desktop client from syncing (Pause Sync)
- Tracking collision and collision resolution events
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