Skip to main content

Nimbox Help

  • Contents
  • Index
  • Search
  • Welcome to the Nimbox Knowledgebase
  • Billing FAQ
    • How can we pay?
    • We need to add another user account, how will you bill us?
    • What is the Direct Debit Guarantee?
    • I'm not the billing contact for our company, can you send our invoices to somebody else?
    • When will payment be taken?
    • Do you offer volume discounts?
    • What about education/charity discounts?
  • Feature Guides
    • Document collaboration
    • File sync
    • File backup
    • Cloud-enable your file server
    • Snapshots (Ransomware protection)
    • Two-Step / Two-Factor Authentication (2FA)
    • Selective Sync
    • Team Shares
    • Guest users
    • Custom branding
    • LAN Sync
  • General Support
    • Contact our support team
    • Where can I find my files?
    • Quick Start Guide
    • Supported operating systems
    • Product release notes
    • Do you have a developer API?
    • Start a remote support session
    • Can I get more storage space?
  • Integrations
    • Active Directory
    • Office 365
    • ConnectWise
    • Outlook Add-in
    • Microsoft Office
    • Autotask
  • Nimbox for Mac
    • Install Nimbox on a Mac
    • Configure Selective Sync on your Mac
    • Backup folders on a Mac
    • Remove / uninstall Vault on a Mac
    • Map a drive using WebDAV - Mac OS
    • Enable Auto Locking on a Mac desktop client
    • Manually update a Mac desktop agent
  • Nimbox for Mobile
    • Camera Upload
    • Sharing files from your mobile
    • Registering a mobile App when 2FA is enabled
    • Controlling local storage
    • Enabling a passcode
    • 2FA on Windows Mobile
  • Nimbox for Windows
    • Install Vault on a Windows PC or Server
    • Install the Outlook plugin on a Windows PC
    • Install and register using command line - Windows
    • Backup folders on a PC or Server
    • Enable Auto Locking on a Windows desktop client
    • Map a drive using WebDAV - Windows OS
    • How to avoid repeatedly entering credentials whilst working via WebDAV
    • Manually update a Windows desktop agent
    • Windows Ransomware Protection
    • SSL Errors on Windows Agent
    • Configure Selective Sync on your Windows PC
    • Map the Nimbox Vault folder as a drive
    • Prevent files from being downloaded to a PC
    • Why does my desktop shortcut not work?
  • Using & Managing Nimbox
    • Configure custom policies for your organisation
    • Add a new user
    • Create or edit a document online
    • Sharing files and folders
    • Create an organisation Team Share
    • Create an individual Team Share
    • Create user groups
    • Enabling 2FA for your entire organisation or specific accounts
    • Completing 2FA setup as an end user
    • Custom settings: General
    • Custom settings: Policies
    • Custom settings: email server
    • Custom settings: email 'send from' address
    • Custom settings: email templates
    • Registering a desktop App when 2FA is enabled
    • Can't access your 2FA code?
    • How to recover deleted files and folders from trash
    • Snapshot a personal folder
    • Snapshot a Team Share
    • Can Vault backup database files?
    • Create activity alerts
    • Tracking collision and collision resolution events
    • Configure your Active Directory or LDAP in Nimbox
    • Password requirements in Vault
    • Stop the desktop client from syncing (Pause Sync)

    Copyright ©Nimbox, All Rights Reserved.