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Enabling 2FA for your entire organisation or specific accounts

To enable 2FA for an entire organisation:

  1. Click the Settings tab. The Settings page displays.
  2. In the Settings page, click the Policies tab. The Policies section displays.
  3. In the Policies section, scroll down until you see the policy titled, Require Two-Step Authentication. Select the Require Two-Step Authentication checkbox.
  4. Click the Save button when you are finished. End users will now be required to configure Two-Step Authentication settings the next time they log in to the web portal.

To enable 2FA for a specific account:

  1. Click the Accounts tab. The Account Settings page displays.
  2. In the Account Settings section, scroll down until you see the policy titled, Two-Step Authentication. Select Enable.
  3. Click the Save button when you are finished. This specific end user will now be required to configure Two-Step Authentication settings the next time they log in to the web portal.

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