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Why does my desktop shortcut not work?

Description:

No action after Nimbox Vault desktop shortcut is clicked on Windows 7 or 8.1 machines.

Symptoms:

Desktop Client works as anticipated, but nothing happens after the Nimbox Vault desktop shortcut is clicked.

Cause:

The user’s local Windows profile does not have administrator privileges.

Solution:

Reinstall the Desktop Client using an account with administrator privileges. 


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